How to Change SHA Email Address in Kenya: Step by Step on Afya Yangu
How to change SHA email address: log in at afyayangu.go.ke with your ID number and PIN, open the menu, tap My Profile, tap the edit icon, scroll to Contact Details, tap Email, enter the new address and tap Save. You never use email to log in to SHA as an individual.
If you typed the wrong address, lost access to your old inbox or simply want a different one, this guide shows how to change SHA email address details yourself in a few minutes. You only need to be already registered. Not registered yet? Start with the SHA registration guide or compare all SHA registration channels.
How to change sha email address: Step by Step
These steps are for people who are already registered. Screens and labels can change slightly, so follow what appears on your device.
- Open the Afya Yangu login page: https://afyayangu.go.ke/#/auth_login.
- Enter your ID number (or refugee number, mandate number or foreigner number) and your PIN, then log in. Forgot your PIN? Go to reset your SHA PIN.
- On a phone, tap the hamburger menu (three lines) on the left side of the screen.
- Tap My Profile.
- Tap the edit icon at the top far right. A pop-up window opens.
- Scroll down to Contact Details. Just below Postal Address and Zip Code is the email option.
- Tap Email and enter the new email address you want on your account.
- Tap Save.
If you use a computer, the menu may show on the side without the hamburger icon. Look for My Profile and continue from there.
What You Need Before You Start
Before you try how to change SHA email address, gather the items below.
- Your ID number, or your refugee, mandate or foreigner number
- Your SHA PIN
- The email address you want on your profile
- A phone or computer with internet
Important: SHA Does Not Log You In With Email
SHA for individuals does not use email to log in. You sign in with your ID number, phone number and PIN. Your email is only a contact detail on your profile, so this does not affect how you log in.
Forgot Your PIN or Cannot Log In?
You must be logged in to use how to change SHA email address steps, so fix login problems first.
| Problem | What to do |
|---|---|
| Forgot your PIN | Reset your SHA PIN, then log in again. |
| Login page guide | See SHA login on the Afya Yangu portal. |
| OTP not arriving | See how to fix the SHA OTP error. |
| ID not found | See SHA ID not found or visit a SHA office. |
When to Change Your SHA Email Address
| Your situation | What to do |
|---|---|
| You entered the wrong email | Follow the steps above and replace it, then save. |
| You lost access to the old email | Replace it with an address you can open. |
| You never added an email | Use our guide to update SHA email address, which covers adding one for the first time. |
| You want to change your phone number | That is separate. See how to change SHA phone number. |
Change SHA Email Address FAQs
How do I change my SHA email address?
Log in at afyayangu.go.ke, open My Profile, tap the edit icon, scroll to Contact Details, enter the email and tap Save.
Can I use my email to log in to SHA?
No. SHA for individuals does not use email to log in. You use your ID number, phone number and PIN.
What if I forgot my PIN?
Use the reset option on the login page or follow our SHA PIN reset guide, then log in again.
Can I correct a wrong email on SHA?
Yes. Log in, open My Profile, tap the edit icon, go to Contact Details, replace the email and tap Save.
Does changing my email change my SHA login?
No. Individuals do not log in to SHA with email. You use your ID number, phone number and PIN.
Do I need to be registered first?
Yes. You can only edit your profile after registering. If you are not registered, see how to register for SHA.
Related SHA Guides
Stuck Trying to Change Your SHA Email?
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Disclaimer: MyCyber is an independent educational website and assistance service, not affiliated with SHA, the Digital Health Agency or the Government of Kenya. Menus and screens can change. Confirm at sha.go.ke or call 0800 720 601.
