How to Update SHA Email Address in Kenya: Add or Edit Your Contact Details
How to update SHA email address: log in at afyayangu.go.ke with your ID number and PIN, open the menu, tap My Profile, tap the edit icon, scroll to Contact Details, tap Email, enter your email and tap Save. SHA for individuals does not use email to log in.
Keeping your contact details current helps SHA reach you. This guide shows how to update SHA email address details on your Afya Yangu profile, whether you are adding an email for the first time or editing what is already there. You must already be registered. Not registered yet? Start with the SHA registration guide or compare all SHA registration channels.
How to update sha email address: Step by Step
These steps are for people who are already registered. Screens and labels can change slightly, so follow what appears on your device.
- Open the Afya Yangu login page: https://afyayangu.go.ke/#/auth_login.
- Enter your ID number (or refugee number, mandate number or foreigner number) and your PIN, then log in. Forgot your PIN? Go to reset your SHA PIN.
- On a phone, tap the hamburger menu (three lines) on the left side of the screen.
- Tap My Profile.
- Tap the edit icon at the top far right. A pop-up window opens.
- Scroll down to Contact Details. Just below Postal Address and Zip Code is the email option.
- Tap Email and enter your email address, or edit the one already shown.
- Tap Save.
If you use a computer, the menu may show on the side without the hamburger icon. Look for My Profile and continue from there.
What You Need Before You Start
Before you try how to update SHA email address, gather the items below.
- Your ID number, or your refugee, mandate or foreigner number
- Your SHA PIN
- The email address you want on your profile
- A phone or computer with internet
Important: SHA Does Not Log You In With Email
SHA for individuals does not use email to log in. You sign in with your ID number, phone number and PIN. Your email is only a contact detail on your profile, so this does not affect how you log in.
Forgot Your PIN or Cannot Log In?
You must be logged in to use how to update SHA email address steps, so fix login problems first.
| Problem | What to do |
|---|---|
| Forgot your PIN | Reset your SHA PIN, then log in again. |
| Login page guide | See SHA login on the Afya Yangu portal. |
| OTP not arriving | See how to fix the SHA OTP error. |
| ID not found | See SHA ID not found or visit a SHA office. |
What Else You Can Update on the Same Screen
The same pop-up window holds your Contact Details, where the email field sits just below Postal Address and Zip Code. You can review those while you are there. For other details, see how to update SHA personal details. To change a wrong address instead of adding one, read how to change SHA email address. Phone numbers are covered in how to update SHA phone number.
Update SHA Email Address FAQs
How do I update my SHA email address?
Log in at afyayangu.go.ke, open My Profile, tap the edit icon, scroll to Contact Details, enter the email and tap Save.
Can I use my email to log in to SHA?
No. SHA for individuals does not use email to log in. You use your ID number, phone number and PIN.
What if I forgot my PIN?
Use the reset option on the login page or follow our SHA PIN reset guide, then log in again.
Can I add an email if I never gave one?
Yes. Use the same steps: My Profile, edit icon, Contact Details, then enter the email and tap Save.
Where is the email option on SHA?
In the edit pop-up on My Profile. Scroll to Contact Details; the email field is just below Postal Address and Zip Code.
Do I need to be registered first?
Yes. You can only edit your profile after registering. If you are not registered, see how to register for SHA.
Related SHA Guides
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Disclaimer: MyCyber is an independent educational website and assistance service, not affiliated with SHA, the Digital Health Agency or the Government of Kenya. Menus and screens can change. Confirm at sha.go.ke or call 0800 720 601.
