SHA E-Slip for Employers: 11 Steps to Submit and Pay
SHA e-slip for employers: after deducting 2.75% from gross pay, log in to the SHA Employer Portal, upload your payroll template, submit the month, open PRNs, download your e-slip and pay with the e-slip number as the reference, either to the bank on the e-slip or on M-Pesa paybill 200222. Payment must reach SHA by the 9th of the next month.
Written on 4 October 2026 from the SHA Employer Portal workflow and SHA’s published FAQs (sha.go.ke/faqs).
The SHA e-slip is the document an employer downloads from the SHA Employer Portal to pay a month’s contributions. Paying SHA is a chain: file first, pay second. You cannot pay a month you have not submitted. This page walks the whole chain, from the payroll template to your transaction history, and shows what to do when a step fails. Part of our SHA for employers guide. Payment details follow SHA’s own FAQs.
How the SHA E-Slip Fits the Payment Chain
| Stage | What you do | What you get |
|---|---|---|
| 1. File | Upload the filled payroll template and submit the pay month | A submission with status “processed” |
| 2. Reference | Open PRNs and choose to pay | Payment details: period, PRN, amount, number of employees |
| 3. E-slip | Review and download the SHA e-slip | A breakdown with the bank branch to pay |
| 4. Pay | Send the money with the e-slip number as the reference | Bank or M-Pesa confirmation |
| 5. Confirm | Check transaction history | Your payment on record |
SHA E-Slip Step by Step on the Employer Portal
- Log in. Open the SHA Employer Portal and sign in. A one-time code (OTP) is sent for verification. See employer portal login if you cannot get in.
- Download the payroll template. Choose the option to download a payroll template. Your employees should already be added.
- Fill it in. Complete every required detail for each employee. Use the ID number that matches their SHA registration.
- Upload it. Select Choose file, pick the template, then select Upload.
- Submit the period. In the top menu select Employees, choose the submission period (the month you are paying for) and submit.
- Check the submission. Open Submissions. A successful one shows the status processed. Do not move on until it does.
- Open your PRNs. Go to PRNs and select Pay for the month.
- Review the payment details. Check the period, payment registration number (PRN), the amount, and the number of employees this e-slip covers.
- Download the SHA e-slip. The e-slip breaks down the employees and ID numbers covered and shows the bank branch to pay.
- Pay. Send the funds with the e-slip number as the reference (see below).
- Confirm. Open Transaction history to see your payment listed.
The PRN page leads to your e-slip, and SHA’s own FAQ calls the payment reference the “E-slip number”. Quote the number printed on your downloaded e-slip.
Employer vs individual: with the SHA e-slip on paybill 200222, an individual enters their National ID as the account number. An employer enters the e-slip number. SHA’s FAQ gives the employer instruction as “business number 200222, account number: E-slip number”.
Where to Pay With Your SHA E-Slip
SHA’s FAQ gives two routes for paying with the SHA e-slip, both using the e-slip number as the reference: bank payment to the branch shown on your e-slip, or M-Pesa paybill 200222. All the accounts below are held in the name of the Social Health Authority.
| Bank | Branch | Account number |
|---|---|---|
| Equity Bank | Community | 0170285746991 |
| KCB Bank | Capitol Hill | 1329035704 |
| Co-operative Bank | Upper Hill | 01101176474001 |
| Absa Bank | Absa Towers | 2052202135 |
| Sidian Bank | Kilimani | 01036020040330 |
| Diamond Trust Bank | Capital Centre | 0298631001 |
Always pay to the bank and branch on your own e-slip. Account details can change, so for a large payment confirm with SHA on 147 or 0800 720 601 before you release the funds.
Timing: Funds Must Land by the 9th
Contributions are due by the 9th of the month after the pay month. A late payment attracts a penalty of 2% of the outstanding amount for every month it stays unpaid under Section 27(6) of the Social Health Insurance Act, 2023. SHA’s FAQ says a proposal exists to count the transaction date as the payment date, with a one-day grace period under consideration for bank delays such as RTGS. Both are described as proposals, so plan to have the money received by the 9th.
Unpaid penalties also have two effects stated in SHA’s FAQ: your employees can be marked inactive, and the system blocks a new PRN until the penalty is settled. See the employer penalty guide.
Save Your SHA E-Slip and Proof Every Month
- The submission showing status “processed”.
- The downloaded SHA e-slip PDF with its number and the bank branch.
- The bank advice or M-Pesa confirmation message.
- The transaction history entry once it appears.
- The date the money left and the date it was received.
When Something Goes Wrong
| Problem | Likely cause | What to do |
|---|---|---|
| Submission is not “processed” | Errors in the template, such as a missing detail or an ID that does not match | Open the submission, correct the file and upload again. See employer portal problems. |
| You cannot generate a PRN or SHA e-slip | The month is not submitted, or an unpaid penalty is blocking a new PRN | Confirm the submission is processed. If you owe a penalty, settle it first. |
| “NHIF Employer details not found” | A portal or record error | Try again. If it persists, call 0800 720 601 or 147, or email customerservice@sha.go.ke. |
| Paid, but nothing shows | Wrong reference, or the payment is still being matched | Check transaction history, then call 147 with your proof of payment. |
| You paid with a different reference | Not using the e-slip number SHA’s FAQ directs employers to use | Contact SHA at once with your e-slip and payment proof so it can be matched. |
Related Employer Guides
SHA for employers
The full obligation and checklist. Open hub.
SHA PRN explained
The payment reference in detail. PRN guide.
Deduction calculator
Check the amount for a salary. Open calculator.
Arrears and the 2% penalty
How late payments grow. Read guide.
Frequently Asked Questions
How do employers pay SHA?
Upload the payroll template and submit the month on the SHA Employer Portal, open PRNs, download the e-slip, then pay with the e-slip number as the reference, by bank or on M-Pesa paybill 200222.
What is the SHA e-slip for employers?
It is the payment document the employer portal generates for a submitted month. It shows the employees and amount covered and the bank branch to pay, and carries the number used as the payment reference.
Can employers pay SHA by M-Pesa?
Yes. SHA’s FAQ lists paybill 200222 for employers, with the e-slip number as the account number.
Do I use an employee’s ID number when paying?
No. An individual uses their National ID on paybill 200222. An employer uses the e-slip number for the month’s submission.
Can I get a SHA e-slip before I submit the payroll file?
No. The e-slip and PRN come from a submitted month, so file first and pay second.
When must the payment reach SHA?
By the 9th of the month after the pay month. A late payment attracts a 2% monthly penalty.
Payment Not Going Through?
Submission stuck, no e-slip, or a payment that will not show? Message us on WhatsApp with what you see and we will point you to the next step.
WhatsApp Us NowDisclaimer: MyCyber (mycyber.co.ke) is an independent educational website, not affiliated with SHA, the Ministry of Health or the Government of Kenya. This page is general information, not legal or tax advice. Portal steps are based on the SHA Employer Portal workflow, and payment details on SHA’s published FAQs. Screens, accounts and rules can change, so always confirm with SHA. SHA toll-free: 0800 720 601 (Mon–Fri, 8am–5pm).
