SHA Sponsor Portal Login: Sign In, Forgot Password and Fixes
The SHA sponsor portal login page is where registered sponsors sign in to add beneficiaries and generate payment references. A successful SHA sponsor login is the starting point for everything else. This guide shows how to sign in, and what to do if you forgot your password, lost access to your email or changed your phone number.
Go to sponsor.sha.go.ke/login, enter the email address and password you registered with, and click Login. No account yet? Click Register on the same page. If you forgot SHA sponsor password details, use Forgot password?.
SHA sponsor portal login: step by step
- Open sponsor.sha.go.ke/login. The page is headed “Log in to your account”.
- Type the email address you used at registration.
- Type your password.
- Click Login.
Use the exact email you registered with. If you cannot remember which one, try the inboxes you normally use before starting a recovery.
SHA sponsor portal login problems and what to use
| Problem | What to do |
|---|---|
| Forgot SHA sponsor password | Click Forgot password?. It opens SHA’s reset page, where you enter your email and click Reset Password. See change forgotten SHA sponsor email to decide between reset and change. |
| Cannot open the registered email | Update forgotten SHA sponsor email |
| Lost or replaced SIM | Update forgotten SHA sponsor phone number |
| No account yet | Register through the SHA sponsor portal and pick your sponsor type |
Before you attempt SHA sponsor portal login again
- Check the email for typos, extra spaces or the wrong domain.
- Check that Caps Lock is off when typing the password.
- Avoid repeated failed attempts; stop and use Forgot password? instead.
- Write the email and password somewhere safe once you are in.
The password reset page is on SHA’s employers address (employers.sha.go.ke). That is where the sponsor login links, so do not be alarmed by the different address.
After SHA sponsor portal login
Once signed in you can add beneficiaries with your own list or from SHA’s categories, as explained in how to sponsor someone on SHA, then generate a PRN as described in SHA sponsor PRN payment. First-time sponsors should read the registration guide for their type, for example SHA sponsor registration as an individual.
More SHA sponsor portal guides
SHA sponsor portal login: frequently asked questions
Where do I log in as an SHA sponsor?
At sponsor.sha.go.ke/login with your registered email and password.
What if I forgot SHA sponsor password?
Click Forgot password? on the login page. It opens SHA’s reset page.
What if I cannot open my registered email?
Use the Update Email option on the reset page. See our update forgotten SHA sponsor email guide.
Can I log in without registering?
No. You must first create a sponsor account on the registration page.
Need help with the SHA sponsor portal?
Send us your question and we will say which route fits and the price before you pay.
Chat with us on WhatsAppDisclaimer: MyCyber is an independent educational website and assistance service, not affiliated with SHA, the Digital Health Agency or the Government of Kenya. This page reflects the sponsor portal and SHA’s published guidance as of November 2026, not official SHA rules. Confirm at sponsor.sha.go.ke, email info@sha.go.ke or call 0800 720 601.
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