How to Transfer Vehicle Ownership Using eLogbook Kenya 2026 — NTSA TIMS Step-by-Step Guide
How to transfer vehicle ownership using eLogbook Kenya is one of the most searched questions today — June 10, 2026, the day NTSA officially launched the eLogbook system. This page covers the exact NTSA TIMS steps for both seller and buyer, the documents required, the transfer fees by engine capacity, and what is different now that physical logbooks are no longer issued.
1. What Changed With eLogbook Transfer of Ownership
On June 10, 2026, NTSA officially launched the eLogbook system across all motor vehicle registration services in Kenya. Transfer of ownership is one of the nine services directly affected. Here is what is different from how the process worked before:
Official NTSA statement: The eLogbook will be fully integrated into all motor vehicle registration processes from June 10, 2026, including transfer of ownership. All vehicle owners are required to access, view, download, and verify their digital logbooks through the eCitizen platform upon completion of any transaction.
2. Documents Required From Seller and Buyer
Before starting the transfer on NTSA TIMS, both the seller and the buyer must have their documents ready. Incomplete documents are the most common cause of transfer delays and rejections.
Seller Needs
- Active eCitizen account linked to National ID
- Original logbook — clear, coloured scan in PDF format
- National ID number
- KRA PIN certificate
- Phone number registered on eCitizen (for OTP)
- SMS notifications enabled on NTSA TIMS
Buyer Needs
- Active eCitizen account linked to National ID
- National ID number
- KRA PIN certificate
- Phone number registered on eCitizen (for OTP)
- SMS notifications enabled on NTSA TIMS
- M-Pesa on registered number for payment
Before the buyer pays for the vehicle, they should search the vehicle on NTSA TIMS to confirm there are no active bank liens, SACCO charges, or caveats registered against the logbook. A vehicle under an active charge cannot be transferred until the encumbrance is discharged. With the eLogbook system, banks and SACCOs can now verify lien status in real time — do not skip this step.
3. Seller Steps — How to Initiate the Transfer on NTSA TIMS
The seller must start the transfer process. The buyer cannot initiate — they can only respond to the seller’s application. Here are the exact steps for the seller:
- 1Log into your eCitizen account at ecitizen.go.ke using your National ID and password
- 2Select the NTSA service portal (New) from the services list
- 3On the TIMS homepage, select the vehicle you want to transfer from your registered vehicles list
- 4Go to Motor Vehicles Service tab → select Vehicle Transfer → click Apply
- 5Click Create New, enter the vehicle registration plate number, click Inquire to pull vehicle details, then click View to confirm the vehicle information is correct
- 6Upload the original logbook — must be a clear, coloured PDF scan. Blurry or black-and-white scans are rejected
- 7Under New Car Owner details, enter the buyer’s KRA PIN and National ID number. The system will auto-populate the buyer’s name from the KRA database
- 8Preview the application, confirm all details are accurate, and click Submit
- 9You will receive a reference number and the buyer will receive an SMS notification on their registered phone number to complete their part
Once the seller submits the transfer application, the buyer has 7 days to log in and accept. If the buyer does not respond within 7 days, the application expires and the seller must restart the process. Inform the buyer immediately after you submit so they check their eCitizen notifications promptly.
4. Buyer Steps — How to Accept and Complete the Transfer
Once the seller submits, the buyer receives an SMS notification on their registered phone number. The buyer must then log into their eCitizen account and complete their part of the transfer.
- 1Log into your eCitizen account at ecitizen.go.ke using your National ID and password
- 2Select the NTSA service portal (New) from the services list
- 3On the TIMS homepage, click the Notifications tab to find the pending transfer request from the seller
- 4Verify all vehicle details carefully — registration number, chassis number, engine number, and seller’s details. These must match the actual vehicle you are buying
- 5Enter the OTP sent to your registered phone number to confirm your identity
- 6Click Accept to consent to the transfer. Clicking Decline cancels the application entirely and the seller must restart
- 7Fill in your collection details if prompted, preview the application, tick the declaration box, and click Submit for Approval
- 8Pay the transfer fee via M-Pesa when prompted. The exact amount is calculated automatically based on your vehicle’s engine capacity. Payment is made directly through the eCitizen portal
- 9You will receive a confirmation and a unique application ID to track the transfer status on TIMS
After both parties complete their steps: NTSA processes the transfer within 3 working days. You can track the status on NTSA TIMS using your application ID. Once approved, the new eLogbook appears automatically in your eCitizen account — no office visit or collection required.
5. Transfer Fees by Engine Capacity (CC) — 2026
NTSA transfer fees are based on the vehicle’s engine capacity measured in cubic centimetres (CC). The fee is calculated automatically when you submit on the NTSA TIMS portal — you do not need to calculate it manually. An additional e-sticker fee of KES 750 applies to all transfers.
| Engine Capacity (CC) | Transfer Fee (KES) | E-Sticker Fee | Approximate Total |
|---|---|---|---|
| Up to 1,000cc | KES 2,210 | KES 750 | ~KES 2,960 |
| 1,001 – 1,200cc | KES 1,890 | KES 750 | ~KES 2,640 |
| 1,201 – 1,500cc | KES 2,065 | KES 750 | ~KES 2,815 |
| 1,501 – 2,000cc | KES 2,400 | KES 750 | ~KES 3,150 |
| 2,001 – 3,000cc | KES 3,800 | KES 750 | ~KES 4,550 |
| Above 3,000cc | KES 6,465 | KES 750 | ~KES 7,215 |
For high-value vehicles, KRA stamp duty at 4% of the vehicle’s value may also apply and must be paid via KRA iTax before or during the transfer process. M-Pesa transaction charges also apply. The NTSA TIMS portal will show the exact total due at the payment step — always confirm the amount on the portal before paying.
6. After Approval — How the Buyer Gets the eLogbook
Once NTSA approves the transfer — within 3 working days — the buyer’s new eLogbook is issued digitally. Here is what happens:
7. Common Problems During eLogbook Transfer and How to Fix Them
Vehicle not showing on seller’s NTSA TIMS account
This happens when the vehicle was registered before eCitizen existed or the seller’s eCitizen account is not properly linked to their NTSA TIMS profile. The seller needs to ensure their eCitizen account is active and linked to the same National ID used for vehicle registration.
- Log into eCitizen and confirm your National ID on the account matches the one on the logbook
- Go to NTSA service portal (New) and check if the vehicle appears under Motor Vehicles
- If the vehicle does not appear, contact NTSA on 0709 932 300 or visit the nearest NTSA office with the original logbook to request your vehicle records be migrated to the digital system
Buyer not receiving the SMS notification or OTP
The OTP is sent to the phone number registered on the buyer’s eCitizen account. If the buyer’s registered number differs from the number they are using, the OTP will not arrive on the right phone.
- Confirm the phone number on your eCitizen account — log in and check profile settings
- If the number is wrong, update it on eCitizen before the seller resubmits
- Ensure the registered number has SMS enabled and is not on Do Not Disturb
- If OTP still does not arrive after 5 minutes, ask the seller to resend or contact NTSA support on 0709 932 300
Transfer blocked due to outstanding fines or caveat
NTSA TIMS will block the transfer if the vehicle has unpaid traffic fines, an active bank or SACCO charge, or a court caveat on the logbook. The seller must resolve these before the transfer can proceed.
- The seller checks the vehicle status on NTSA TIMS under Motor Vehicles → View to see any outstanding issues
- Pay any outstanding traffic fines via eCitizen
- For bank or SACCO charges, the loan must be fully paid and the financial institution must file a discharge on NTSA TIMS before the transfer can proceed
- For court caveats, a court order lifting the caveat must be presented to NTSA
eLogbook not appearing in buyer’s account after approval
If 3 working days have passed since NTSA approval and the eLogbook has not appeared in the buyer’s eCitizen account, the most common cause is a mismatch in the buyer’s account details.
- Confirm NTSA has actually approved the transfer — check the application status on TIMS using the application ID
- Log out of eCitizen completely, clear the browser cache, and log back in
- Check under NTSA service portal (New) → Motor Vehicles — the new vehicle should now be listed
- If still not showing, contact NTSA on 0709 932 300 with your application ID and National ID number
Under Kenyan law, the buyer is required to complete the transfer within 14 days of purchasing the vehicle. If either party delays and the 14-day window passes, late penalties apply. Do not wait — start the transfer the same day the vehicle changes hands.
8. Frequently Asked Questions
Can I transfer ownership of a motorcycle using eLogbook Kenya?
Yes. The eLogbook system covers motorcycles, private vehicles, PSVs, commercial vehicles, and trailers. The same eCitizen NTSA TIMS process applies. Transfer fees for motorcycles are lower and are calculated based on engine capacity just like for cars.
What happens to my physical logbook after the eLogbook transfer is approved?
The physical logbook becomes obsolete once the transfer is processed on the new eLogbook system. The buyer’s new Certificate of Registration is the digital eLogbook in their eCitizen account. NTSA no longer accepts the old physical logbook as the primary ownership document for any transaction completed under the new system.
Can the buyer drive the vehicle before the transfer is approved?
The vehicle legally belongs to the seller until NTSA approves the transfer and the eLogbook is issued in the buyer’s name. If police stop the buyer during this period, they should carry a printed copy of the sale agreement and the NTSA TIMS transfer confirmation reference number as proof that the transfer is in progress.
How do I transfer a vehicle belonging to a deceased person using eLogbook?
Vehicles belonging to deceased persons require an alternative transfer process — not the standard transfer of ownership. NTSA confirmed this process requires succession documents and has different requirements. Processing takes approximately 3 working days once all documentation is submitted without discrepancies. Fees vary based on the vehicle’s CC and applicable inspection fee. Contact NTSA directly on 0709 932 300 or visit the nearest NTSA office for the correct procedure.
I am a seller — what if the buyer refuses to accept the transfer on TIMS?
If the buyer declines the transfer notification on TIMS, the application is cancelled and you must restart. If the buyer simply does not respond within 7 days, the application expires automatically. In both cases, you need to contact the buyer to resolve the issue before resubmitting. If the buyer is refusing to complete the transfer after paying for the vehicle, this is a legal dispute — seek legal advice.
Can I track the status of my eLogbook transfer application?
Yes. Log into eCitizen → NTSA service portal (New) → use the unique application ID you received after submission to check the current status of your transfer application. You can see whether it is pending, under review, or approved. NTSA processes within 3 working days from the point both parties complete their steps.
Do I need an NTSA agent or cyber café to do the eLogbook transfer?
The NTSA TIMS process is designed to be done by the seller and buyer directly on eCitizen without needing an agent. However, many people find the eCitizen portal confusing, especially when OTPs do not arrive, vehicles do not show on TIMS, or fee payment fails. MyCyber assists with navigating the process on your behalf — same day via WhatsApp.
Disclaimer: MyCyber is an independent digital assistance service. We are not affiliated with the National Transport and Safety Authority (NTSA) or any government body. The steps on this page are based on NTSA’s official public statements and the eCitizen NTSA TIMS portal as of June 10, 2026 — the date of the eLogbook go-live. Portal processes and fees are subject to change. Always verify current fees and procedures on the official NTSA portal at ntsa.go.ke or by calling NTSA on 0709 932 300. For official eLogbook information visit ntsa.go.ke.


